THAT'S MY BARBER

Privacy Policy

This Privacy Policy explains how That’s My Barber collects, uses, and protects information when you visit our website, book an appointment, use the TMB app experience, or contact us.

Last Updated: May 13, 2026

1. Who We Are

That’s My Barber, also referred to as “TMB,” provides barbering services, appointment booking, client communication, and related website and app-style experiences through our website.

Our website is available at thatsmybarber.com.

2. Information We Collect

We may collect information you provide directly when you book an appointment, create or access a client account, submit a form, contact us, or interact with the website.

  • Name
  • Email address
  • Phone number
  • Appointment details
  • Selected service
  • Preferred date and time
  • Booking notes or message details you choose to provide
  • Communication preferences, including text message consent

3. Appointment and Client Account Information

When you book through the site, we collect the information needed to schedule, manage, confirm, update, or cancel your appointment. If you create or access a client account, your appointment history and profile details may be available through the client login area.

You can access the client login page here: Client Login.

4. Text Message Communications

If you agree to receive appointment-related text messages, TMB may send texts related to your appointment, including confirmations, reminders, reschedule notices, cancellation updates, and other service-related messages.

Message and data rates may apply depending on your mobile carrier. You may reply STOP to opt out or HELP for help, when supported by the messaging system.

5. How We Use Your Information

We use the information we collect to provide and improve the TMB experience.

  • To schedule and manage appointments
  • To confirm bookings and send appointment reminders
  • To respond to questions or requests
  • To provide client account access
  • To improve website, booking, and app-style functionality
  • To protect the site from misuse, spam, or unauthorized activity
  • To maintain business records related to appointments and services

6. Website and Device Information

Like most websites, our site may collect basic technical information automatically, such as browser type, device type, general usage activity, IP address, pages visited, and similar information used for website performance, security, and troubleshooting.

7. Cookies and Similar Technologies

The site may use cookies or similar technologies to support core website functionality, booking tools, login sessions, analytics, and security. You can usually adjust cookie settings through your browser, but disabling cookies may affect some site features.

8. Third-Party Services

TMB may use trusted third-party tools to operate the website, manage appointments, provide client login functionality, support messaging, maintain security, and improve site performance. These providers may process information only as needed to provide their services to us.

Examples may include website hosting providers, booking tools, messaging providers, analytics tools, email tools, and security services.

9. Payments

The booking page states that no payment is due at the time of booking. If payments are handled separately, any payment-related information may be processed through the applicable payment method or provider. TMB does not ask you to submit sensitive payment card information through regular contact forms.

10. How We Share Information

We do not sell your personal information. We may share information only when necessary to operate the business, provide services, comply with legal requirements, protect our rights, or work with service providers who help us run the website, booking system, messaging, or related operations.

11. How We Protect Information

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no website, app, or internet-based system can be guaranteed to be completely secure.

12. Your Choices

You may contact TMB to request help updating appointment details, client account information, or communication preferences. You may also opt out of text messages by following the opt-out instructions included in supported messages.

13. Children’s Privacy

Our website is intended for general use by customers and visitors. If a minor receives a service, a parent, guardian, or responsible adult should be involved where appropriate. We do not knowingly collect personal information from children in a way that is not related to appointment scheduling or service coordination.

14. Links to Other Pages

Our website may include links to other pages on our site, including:

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact TMB through the contact page.

Contact TMB